If your real estate investor websites aren’t converting visitors to leads (gold in our business, where we need many leads to equal 1 deal), there is real action you can take, in the next hour to start turning potential visitors into leads.
So, give me an hour, and I’ll give you a higher visitor-to-lead conversion rate.
Statistics suggest that a minimum of 15% of the visitors to your webpage should be submitting their information to you (your conversion rate for the form). More is better, and less leaves room for great improvement.
To calculate your conversion rate, check your web statistics to see how many visitors you’ve had in the last month to each of your real estate investor websites. Divide the number of leads submitted from each webpage by the number of visitors to each webpage to get your conversion rate (sophisticated users can also easily set up Google Analytics to track visitors AND conversions and even the actual dollar value of visitors and leads).
Another quick tip for the less technically savvy is that your real estate investor websites should really ideally be “squeeze pages.” This will greatly improve your conversions over a “brochure site.”
A squeeze page is a single webpage which has a singular purpose… getting sellers/buyers/etc. to take the next step by submitting their information. You can (and should) have a number of these… seller, retail buyer, wholesale buyer, possibly private lender.
So, definitions out of the way, here are 5 actionable tasks you can do right now, in less than an hour, to improve conversions on your website:
80.3% of time spent on webpages was “above the fold.”
- Make sure every page (whether there is 1 or multiple) has an optimized call to action. Make sure your call to action meets the VEPA formula (see my post on optimizing your website call to action). Ditch the standard “submit” buttons and instead use the submit button text to finish the sentence “I want to…” (for example “Get an offer on my house” or “Learn how to earn 15% on my IRA funds”).
- Include a local contact phone number in your page header. There are 3 important points here… first, that you include your phone number – a good percentage of visitors would rather contact you by phone than submitting a web form. Second, that the phone number is front and center in your header (for a bonus, include it in the page title – this will make it show up in Google results in the first line). Third, that the number preferably is local – visitors will respond better to a local number.
- Your web form (the box where they submit their information) must be “above the fold.” In a recent study by Nielsen (the media researchers), 80.3% of time spent on webpages was “above the fold.” This is a holdover marketing term literally indicating the area of a marketing piece above where the paper was folded – now it means the area a visitor sees without scrolling. Average screen resolution is 1024×768 pixels, which means you need to be in the top 768 pixels (minus the toolbar) and the leftmost 1024 pixels.
- Add your photo with a signature to the end of your copy. You’ll garner trust and credibility by showing you’re a real person, not just a webpage, and this is crucial on real estate investor websites. This translates directly into higher conversions. For the signature, I keep a scanned copy of mine to use online, but you could use a handwritten font in a pinch (just make sure you create an image of the signature with it, as your visitor won’t have the same font on their computer).
- Rewrite your headline. The headline is what gets them to read further, and is crucial to whether they stay and read on, or leave immediately. It tells them whether or not they’re in the right place. For the style, after much testing, the top converting combination is red, Tahoma, 20pt bold. Also consider one of the 3 best performing headlines: “How to ________,” “X Easy Steps to ______,
or “Who Else Wants to _______.”
What if your calls are going to a non-local answering service? No problem… you can get a “market expansion line” (a local number that instantly forwards to a non-local number) from your phone company. Take advantage of the opportunity to request a vanity number – for example, my seller line ends in 7653 (SOLD).
See what your webpage looks like on all common browser sizes with this tool: Real Estate Investor Websites | Browser Screen Resolution Checker
BONUS – OK, when I finished paring down my ideas to a list of 5, I had an extra I didn’t want to eliminate, so here it is… rewrite the testimonial section of your real estate investor websites (if you don’t have a testimonial section, add one).
First, add a headline to each testimonial… something that might speak to a fear of the visitor is perfect… “I thought it sounded too good to be true…”
Next, put your testimonials in a yellow “johnson box” (a box with a colored background and a border, narrower than the rest of the copy – used to draw attention) located directly below your web form, which will give you an extra bump in conversion for the form.
If you want to learn more about real estate investor websites and squeeze pages (or you just want to use mine…) check out Internet Marketing for Real Estate Investors.
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{ 7 comments… read them below or add one }
I've invested money with three real estate investors, and two have them haven't delivered. Paul Gray and another that is only two weeks late. Is this pretty common? This seems to be a unsavory business.
Hi Kevin, I'm sorry to hear of your experiences. Can this be an unsavory business? Absolutely… I've seen unscrupulous investors and also gurus. There are also a LOT of great folks out there working hard. As for how common it is to run into sketchy investments, with the state of the market there are probably more than ever unfortunately. There are also a lot of investors struggling, and due diligence is the only way to avoid bad deals, whether you're the investor or a lender. As for Paul, though I haven't spoken with him recently, he's been a friend and a good guy to me and if I can help either of you work out your problem, drop me a line via email. Best Regards, Brian
Where do you get the review box? Is that a tool that does that? Great article!
It’s not a tool, it’s part of the webpage, but it’s easily created with a little HTML (web code). If you don’t have a web developer (like if you use a template site), you can get something like that done for very little (like less than $5) at http://www.rentacoder.com.
Thanks for the ideas. How do you change your website if it was set up by somebody else?
Kevin, it depends on what type of site it is, and who set it up. If you got a simple template and you have access to the hosting, you can edit the actual files with a HTML editor or even a text file editor like Notepad. It's very easy, and many HTML editors have WYSIWYG views, which mean you see and edit it just like it looks, sort of like a word processor. On the other hand, if you are using one of the hosted investor sites that were popular a few years back, you typically can't edit anything but will have to ask them. Best Regards, Brian
Wendy,
I recommend individual squeeze pages (i.e. seller, buyer, wholesale buyer, etc.), which would each be only 1 page. Multiple pages will distract and aren't really appropriate for lead generation. Many old websites followed a standard format (Home, About Us, Contact Us, etc.) – this is no longer adequate. One situation where you might have a multiple-page site is a blog, where every post is its own page.
Best Regards,
Brian
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